Refund policy

POLICY OF REPAYMENT

According to the current legal provisions, the Client has a 14 day tax-free period from the receiving of the product to put into practise her/his right of withdrawal to the Seller, without justifying any reasons or paying any charges for an exchange or reimbursement, on condition that products are sent in flawless shape in their original wrapping with their safety pastille (any damaged, incomplete product whose wrapping is worn out won't be taken back), in a 14 day period following her/his decision to recant.

In particular, CB INC will not proceed to any reimbursement of goods whose safety pastille has been removed. The returns must be carried out in their original wrapping (wrapping, accessories, notice) enabling them to be for sale as new.

A return of any product must be carried out under Client's responsibility. If the parcel is lost, stolen or damaged during the return period, CB INC reserves the right to refuse any repayment for any sent back products.

To exert this right of withdrawal, the Client has a 14 day period after her/his receiving of a product to inform the seller of her/his decision of recanting by e-mail sent to hello@combeau.co. Afterwards, the Client must give back at her/his own expense in its (their) original wrapping, at the latest in the 14 day follwoing her/his decision to recant to the below address

CB INC SAS 320 RUE SAINT HONORÉ 75001 PARIS

When the 14 day period expire on Saturday, on Sunday or a bank holiday or a non-working day, it is extended until the next business day. In the absence of the return of the products in the 14 day period, the order is considered as unchangeable and no refund can take place.

If the above-mentioned conditions are fulfilled, the Seller will refund the Client the entire amounts of money paid in by the Client, as soon as possible and at the latest of the 14 days following the date to which the company has been informed of the decision of the Client to recant. The company reserves the right to differ the reimbursement until the first of these two dates : the date of recovery of the product(s) or the date from which the Client provide a proof of the shipment of the products.

The costs of original sending for delivery are included except for the costs of retun which remain dependent on the Client.

The proof of the effective exercise of the right of withdrawal is dependent on the Client.